Your appointment is very important to us and is reserved especially for you. At Elegant Style we understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations.
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. We know how easy it is to forget an appointment you booked weeks ago. However, if we are unable to reach you, please understand that it is your responsibility to remember your appointments to avoid late arrivals, missed appointments, and any resulting fees. Since the services are reserved for you personally, a cancellation fee may apply.
If you cancel your appointment with less than 24 hours notice two consecutive times, your future appointments will need to be secured with a credit card and you will be charged 50% of the second missed appointment service fee.
“NO SHOWS” will be required to reserve their future appointments with a credit card. Two consecutive “NO SHOWS” will result in your credit card being charged 100% of your service fee.
Appointments made for the next day need to be cancelled before the end of business day, the day before your appointment or a charge up to or equal to 50% of the reserved service amount will be required.
Appointments that require a large amount of time, or specialty appointments, may need to be reserved with a credit card or a 50% deposit. Extensive or specialty services not cancelled 24 hours in advance will be charged 50% of the reserved service amount and/or loss of your deposit. A preliminary credit card “HOLD” transaction maybe made on your credit card to reserve the appointment time.
** All fees are subject to the discretion of the attending stylist**
Many guests look forward to their salon experience as personal pampering time. For the enjoyment of all guests, we ask that you put your cellphone ringer on vibrate while receiving services.
Safety & Results
We always do a complete consultation and take every step necessary to ensure your safety and the best possible results. While we are confident in our knowledge and experience, sometimes the unexpected can happen. It is impossible for us to ask questions regarding every possible circumstance that could result in an unwanted outcome. The result of certain services, such as facial treatments, may be affected by medications, other recent treatments, medical conditions, and other variables. Therefore, please inform us of anything you deem important.
Gift cards may be applied toward any purchase made at Elegant Style. They are not exchangeable for cash or replaced if lost or stolen. Elegant Style gift cards do not expire, and we do not assess any service fees for non-use. For gift card balance, terms and expiration date, present your card information at Elegant Salon.